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Check our first-timer F.A.Q.

Who is WPreef for?

For all entrepreneurs, self-employed professionals or craftsmen, companies and associations who want a showcase site that reflects their organization and converts visitors.

How long does a delivery take?

From a minimum of 1 week for a Wordpress Landing Page, to 3 months for the development of an advanced website or E-commerce plateform. We will confirm the deadline as soon as we have studied the project and defined its complexity. 

This also depends on the content you provide. If we need to write and/or translate text, articles, or supply images and videos, the timeframe will necessarily be longer.

Every wordpress project is unique, and we’ll work with you to refine the details before committing to a deadline.

Am I in control after delivery?

Yes, whether you choose a package with or without maintenance and/or hosting, the site is your and you’ll have access to the wordpress interface.

Can i add pages on my own?

Yes, with the wordpress interface at your disposal, you can make your site evolve on your own thanks to the no-code editor, by easily adding pages, blog posts and links in the menus without knowing any code.

Can i install my own wordpress plugins?

Yes, absolutely with the interface, provided your wordpress plugins are kept up to date and compatible with all the other extensions essential to your site you should be safe.

Will my wordpress website be unique?

Yes, we create a new wordpress design for every customer, unless they want uniformity for a wordpress network they own. We do not clone sites from one customer to another. But don’t worry, custom design doesn’t mean overpriced. We offer several formulas depending on your level of wordpress customization and revision turns. But even with an “express” wordpress package, you’ll never get a site identical to another of our customers.

If I supply a theme, Will it be quicker/cheaper?

We are willing to work with a wordpress theme purchased from platforms like ThemeForest or others, provided that the themes are regularly updated by the authors (recognized and well-rated for their technical quality) and are compatible with the latest versions of WordPress, Elementor, and WooCommerce.

In any case, if you really like a theme, it will give us serious indications about the graphical direction to take, saving you time and money. Please note, we do not clone a theme that you have not purchased with a proper license; we can only draw inspiration from it to meet your expectations.

Do you develop all the plugins yourself?

For 80% of the wordpress websites it is not necessary to reinvent the wheel if there is a reliable, always updated, and overall customizable solution available.

A 100% wordpress custom plugin development will cost you a lot more, and you will inevitably need custom maintenance as well. It would be like asking to a car brand to create a new car just for you instead of finding the best customizations for a working vehicule with dedicated maintenance service. You will be tied to the developed technology because it needs to be amortized. The teams behind professional wordpress plugins are specialized and ensure security and functionality updates.

Additionally, some necessary plugins do not need to be renewed every year (except security); their functionalities remain active, often only automated updates or deep modifications are restricted. You simply need to renew a license when needed to access all the admin options again.

Can you install it on my own wordpress Hosting?

Yes, we can deploy your site on the hosting of your choice, as long as this server is equipped with the technical environment necessary for wordpress and for the operation of our custom-programmed modules, if any. We can propose the ideal provider if you wish to retain control of your hosting. (and we do recommend this option even if we do provide hosting ourselves)

Am I committed to a subcription?

We offer several types of service: you can choose just to create your site, which will be delivered to you in .zip format for installation on your server. You can also choose annual contract options such as technical and wordpress security maintenance, wordpress hosting, SEO optimization, additional content creation etc… 

Please note that the wordpress base engine itself is free but that pro plugins such as security tools or Elementor must be renewed annually with the respective providers.
These pro wordpress plugins are included in our maintenance contracts, and are included for 1 year for sites delivered without a maintenance contract.
If you don’t renew them, your site will remain online, but you may encounter security problems.

What happens if I don't renew my optional subscription?

We erase your website… Joking!!

You are free to leave of course! If you have a maintenance or SEO contract and the site is on your server, we simply terminate our collaboration and all you have to do is change the webmaster passwords, no questions.

If you have a wordpress hosting contract with us and all due dates have been paid, we’ll deliver your complete site, its full database and the last 5 security or critical changes backups, at no extra charge. Your site belongs to you!

Please note that if we did purchase for you some paid wordpress plugin such as Security tools, you will have to renew the license by yourself.

Can I get Technical support after Delivery?

Yes, we offer several formulas, from the complete wordpress autopilot to the occasional helping hand. If you decide not to take out a maintenance contract, we still offer a 3-month bug-free guarantee free of charge if the site has not been modified at all after delivery and a technical problem occurs. We’ll get your wordpress site back online free of charge as part of this guarantee.

Do you provide custom plugin development?

Yes, we can develop custom plugins to add specific functionality to your WordPress site, tailored to your business needs.

Can you repair my broken wordpress website?

Yes, even if we did not program your wordpress website, we can offer you an audit and optimization service. If the site is truly technically outdated, we will propose a redesign plan.

Do you accept all types of websites?

We are a company based in French Polynesia, therefore we only accept websites that comply with French law. We also encourage you to ensure that your website complies with the laws of your country and those of your hosting provider.

We reserve the right to refuse to host your site if the activity seems potentially harmful to the good standing of our server. We do not apply any moral judgment, but we protect our clients from any inconveniences.

Do you use AI for the turn-key packages content?

Yes and No. We use apps that incorporate AI (which apps don’t these days?) to work on SEO keywords, SEO research and optimize SEO.

However, we write the SEO content with our own brains. You will benefit from the writing skills of an experienced former marketing director with expertise in sectors such as real estate, IT, training and luxury services.

LET'S CHAT

Get in touch and start your wordpress journey

Hawaii Time Zone | for us It's now : Thursday, 05:50:15 AM 11-21-2024
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